+91 96407 62645 / +91 73304 16525  |  +91 812 558 3355 das.atshyd@gmail.com  |  kirankumar.2479@gmail.com Begumpet, Hyderabad - 500016, (TG)-INDIA

Privacy Policy & Data Protection

How Desire Loans And Services collects, protects, and handles borrower information in compliance with Indian regulatory and data protection frameworks.

At Desire Loans And Services ("we", "us", "our"), protecting the confidentiality and integrity of your personal, employment, and financial data is paramount. This Privacy Policy outlines our practices regarding information collected through our website (desirehyd.com), telephonic consultations, WhatsApp messaging, and in-person advisory at our office in Begumpet, Hyderabad.

Last Updated: October 2026. This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and RBI Digital Lending Guidelines.

1. Information We Collect

We only collect data necessary to evaluate your loan eligibility, coordinate project finance proposals, and facilitate bank applications:

  • Contact Identifiers: Name, mobile number, email address, and city of residence.
  • Financial & Profile Attributes: Employment type (Salaried, Self-Employed, Enterprise Promoter), monthly income / annual turnover, existing ongoing EMIs, desired loan product, and target funding amount.
  • Application Documentation (Provided Voluntarily): PAN card copy, Aadhaar/address proof, bank statements, ITR returns, salary slips, or property link documents shared by you for submission to authorized banks.
  • Technical Data: Browser type, device category, IP address, and basic website analytics used to improve user navigation.

2. Purpose of Information Processing

Your data is used strictly for legitimate advisory functions:

  • Estimating indicative borrowing capacity and loan FOIR ratios.
  • Matching your application with appropriate lending institutions (public/private banks and RBI-regulated NBFCs).
  • Direct communication via telephone or WhatsApp regarding application status, document pickup, and bank queries.
  • Addressing customer support questions and managing grievances.

Our Strict Zero Data-Selling Commitment

We NEVER sell, rent, trade, or monetize your contact details to third-party telemarketers, credit card call centers, or unauthorized lead-generation agencies. Your data is disclosed exclusively to authorized lending institutions where you have consented to submit a loan file.

3. Data Security & Confidentiality

We enforce organizational and physical security controls to prevent unauthorized access, loss, or disclosure. Physical document files are safeguarded in secure office lockers, and digital records are transmitted through encrypted channels. Only designated consultants handling your active file have access to your documents.

4. Your Privacy Rights

As an applicant, you have the right to:

  • Review the personal information you have shared with our advisory team.
  • Request correction or updating of incorrect contact or financial details.
  • Withdraw your consent for ongoing application processing or promotional WhatsApp messages at any time by emailing das.atshyd@gmail.com.

Contact Us Regarding Privacy

If you have questions regarding this Privacy Policy or wish to request data deletion, contact our Begumpet office or write to: das.atshyd@gmail.com / kirankumar.2479@gmail.com.

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